These Terms govern the use of this Application, and, any other related Agreement or legal relationship with the Owner

in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

This Application is provided by:

Oakridge Cabin/Pura Vida Oakridge LLC

1779 KIRBY PKWY STE 17402

MEMPHIS, TN 38138

Owner contact email: admin@puravidavacation.com

What the User should know at a glance

• Please note that some provisions in these Terms may only apply to
• certain categories of Users. In particular, certain provisions may only
• apply to Consumers or to those Users that do not qualify as Consumers.
• Such limitations are always explicitly mentioned within each affected
• clause. In the absence of any such mention, clauses apply to all Users.
• The right of withdrawal only applies to European Consumers.

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using this Application.

Single or additional conditions of use or access may apply in

specific scenarios and in such cases are additionally indicated within

this document.

By using this Application, Users confirm to meet the following requirements:

• There are no restrictions for Users in terms of being Consumers or Business Users;

Content on this Application

Unless where otherwise specified or clearly recognizable, all content

available on this Application is owned or provided by the Owner or its

licensors.

The Owner undertakes its utmost effort to ensure that the content

provided on this Application infringes no applicable legal provisions or

third-party rights. However, it may not always be possible to achieve

such a result.

In such cases, without prejudice to any legal prerogatives of Users to

enforce their rights, Users are kindly asked to preferably report

related complaints using the contact details provided in this document.

Rights regarding content on this Application - All rights reserved

The Owner holds and reserves all intellectual property rights for any such content.

Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download,

share (beyond the limits set forth below), modify, translate, transform,

publish, transmit, sell, sublicense, edit, transfer/assign to third

parties or create derivative works from the content available on this

Application, nor allow any third party to do so through the User or

their device, even without the User's knowledge.

Where explicitly stated on this Application, the User may download,

copy and/or share some content available through this Application for

its sole personal and non-commercial use and provided that the copyright

attributions and all the other attributions requested by the Owner are

correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

Access to external resources

Through this Application Users may have access to external resources

provided by third parties. Users acknowledge and accept that the Owner

has no control over such resources and is therefore not responsible for

their content and availability.

Conditions applicable to any resources provided by third parties,

including those applicable to any possible grant of rights in content,

result from each such third parties’ terms and conditions or, in the

absence of those, applicable statutory law.

Acceptable use

This Application and the Service may only be used within the scope of

what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this

Application and/or the Service violates no applicable law, regulations

or third-party rights.

Therefore, the Owner reserves the right to take any

appropriate measure to protect its legitimate interests including by

denying Users access to this Application or the Service, terminating

contracts, reporting any misconduct performed through this Application

or the Service to the competent authorities – such as judicial or

administrative authorities - whenever Users engage or are suspected to

engage in any of the following activities:

• violate laws, regulations and/or these Terms;
• infringe any third-party rights;
• considerably impair the Owner’s legitimate interests;
• offend the Owner or any third party.

TERMS AND CONDITIONS OF SALE

Paid Products

Some of the Products provided on this Application, as part of the Service, are provided on the basis of payment. The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of this Application.

Product description

Prices, descriptions or availability of Products are outlined in the respective sections of this Application and are subject to change without notice. While Products on this Application are presented with the greatest accuracy technically possible, representation on this Application through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.

The characteristics of the chosen Product will be outlined during the purchasing process.

Purchasing process

Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes these steps:

• Users must choose the desired Product and verify their purchase selection.
• After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order submission

When the User submits an order, the following applies:

• The submission of an order determines contract conclusion and
• therefore creates for the User the obligation to pay the price, taxes
• and possible further fees and expenses, as specified on the order page.
• In case the purchased Product requires an action from the User, such
• as the provision of personal information or data, specifications or
• special wishes, the order submission creates an obligation for the User
• to cooperate accordingly.
• Upon submission of the order, Users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall

be sent to the email address provided by the User for such purposes.

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery

costs) that they will be charged. Prices on this Application are displayed: either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Offers and discounts

The Owner may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of this Application. Offers and discounts are always granted at the Owner’s sole discretion. Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future. Depending on the case, discounts or offers shall be valid for a limited time only or while stocks last. If an offer or discount is limited by time, the time indications refer to the time zone of the Owner, as indicated in the Owner’s location details in this document, unless otherwise specified.

Coupons

Offers or discounts can be based on Coupons.If breach of the conditions applicable to Coupons occurs, the Owner can legitimately refuse to fulfill its contractual obligations an expressly reserves the right to take appropriate legal action to protect its rights and interests. Notwithstanding the provisions below, any additional or diverging rules applicable to using the Coupon displayed in the corresponding information page or on the Coupon itself shall always prevail.Unless otherwise stated, these rules apply to the use of Coupons:

• Each Coupon is only valid when used in the manner and within the timeframe specified on the website and/or the Coupon;
• A Coupon may only be applied, in its entirety, at the actual time of purchase – partial use is not permitted;
• Unless otherwise stated, single-use Coupons may only be used once
• per purchase and therefore may only be applied a single time even in
• cases involving installment-based purchases;
• A Coupon cannot be applied cumulatively;
• The Coupon must be redeemed exclusively within the time specified in
• the offer. After this period, the Coupon will automatically expire,
• precluding any possibility for the User to claim the relevant rights,
• including cash-out;
• The User is not entitled to any credit/refund/compensation if there
• is a difference between the value of the Coupon and the redeemed value;
• The Coupon is intended solely for non–commercial use. Any
• reproduction, counterfeiting and commercial trade of the Coupon is
• strictly forbidden, along with any illegal activity related to the
• purchase and/or use of the Coupon.

Methods of payment

Information related to accepted payment methods are made available during the purchasing process. Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Application. All payments are independently processed through third-party services. Therefore, this Application does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed. If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfill the purchase order. If a payment fails or is refused, the Owner reserves the right to claim any related expenses or damages from the

User.

Retention of Product ownership

Until payment of the total purchase price is received by the Owner, any Products ordered shall not become the User’s property.

Retention of usage rights

Users do not acquire any rights to use the purchased Product until the total purchase price is received by the Owner.

Delivery

Deliveries are made to the address indicated by the User and in the manner specified in the order summary. Upon delivery, Users must verify the content of the delivery and report anomalies without undue delay, using the contact details provided in this document or as described in the delivery note. Users may refuse

to accept the parcel if visibly damaged. Goods are delivered to the countries or territories specified in the relevant section of this Application. Delivery times are specified on this Application or during the purchasing process.

Failed delivery

The Owner cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User. If the goods are not received or collected at the time or within the

deadline specified, the goods will be returned to the Owner, who will contact the User to schedule a second delivery attempt or to agree on the future course of action. Unless otherwise agreed, any delivery attempt starting from the second shall be at the User’s expense.

Performance of services

The purchased service shall be performed or made available within the timeframe specified on this Application or as communicated before the order submission.

User rights

Right of withdrawal

Unless exceptions apply, the User may be eligible to withdraw from the contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.

Who the right of withdrawal applies to

Unless any applicable exception is mentioned below, Users who are European Consumers are granted a statutory cancellation right under EU rules, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification.

Users that do not fit this qualification, cannot benefit from the rights described in this section.

Exercising the right of withdrawal

To exercise their right of withdrawal, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the withdrawal period expires. When does the withdrawal period expire?

• Regarding the purchase of a service, the withdrawal
• period expires 14 days after the day that the contract is entered into,
• unless the User has waived the withdrawal right.

Effects of withdrawal

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery. However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed. Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of services

Where a User exercises the right of withdrawal after having requested that the service be performed before the withdrawal period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided. Such payment shall be calculated based on the fee contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws, compared with the full coverage of the contract.

UK User rights

Right to cancel

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification. Users that do not qualify as Consumers, cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

Exercising the right to cancel

To exercise their right to cancel, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the cancellation period expires. When does the cancellation period expire?

• Regarding the purchase of goods, the cancellation
• period expires 14 days after the day on which the User or a third party –
• other than the carrier and designated by the User – takes physical
• possession of the goods.
• Regarding the purchase of several goods ordered together
• but delivered separately or in case of purchase of a single good
• consisting of multiple lots or pieces delivered separately, the
• cancellation period expires 14 days after the day on which the User or a
• third party – other than the carrier and designated by the User –
• acquires physical possession of the last good, lot or piece.
• Regarding the purchase of a service, the cancellation
• period expires 14 days after the day that the contract is entered into,
• unless the User has waived the right to cancel.

Effects of cancellation

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery. However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed. Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of physical goods Unless the Owner has offered to collect the goods, Users shall send

back the goods or hand them over to the Owner, or to a person authorized by the latter to receive the goods, without undue delay and in any event within 14 days from the day on which they communicated their decision to withdraw from the contract. The deadline is met if the goods are handed to the carrier, or

otherwise returned as indicated above, before the expiration of the 14-days-period for returning the goods. The reimbursement may be

withheld until reception of the goods, or until Users have supplied evidence of having returned the goods, whichever is the earliest. Users shall only be liable for any diminished value of the goods resulting from the handling of the goods outside of that which is necessary to establish their nature, characteristics and functioning.

The costs of returning the goods are borne by the User.

…on the purchase of services

Where a User exercises the right to cancel after having requested that the service be performed before the cancellation period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided. Such payment shall be calculated based on the fee contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws, compared with the full coverage of thecontract.

Guarantees

Legal guarantee of conformity for goods under EU law

Under EU law, for a minimum period of 2 years after delivery, traders

guarantee the conformity of the goods they sell. This means that

traders must ensure that the goods purchased have the promised quality,

or the quality that can be reasonably expected, functionality or

characteristics for at least two years after they’ve been delivered to

the purchaser.

Where Users qualify as European Consumers, the legal guarantee of

conformity for goods applies to the items available on this Application

in accordance with the laws of the country of their habitual residence.

National laws of such country may grant such Users broader rights.

Consumers who do not qualify as European may benefit from legal

guarantee of conformity rights in accordance with the legislation of the

country of their habitual residence.

Conformity to contract for Consumers in the United Kingdom

Users in the United Kingdom qualifying as Consumers have a right to receive goods that are in conformity with the contract.

Legal guarantee of conformity for goods for Consumers in Brazil

The legal guarantee applicable to goods sold by this Application

(both physical and digital) complies with the following terms, according

to the Consumer Protection Code:

• non-durable goods shall have a thirty-day (30 day) guarantee; and
• durable goods shall have a ninety-day (90 day) guarantee.

The warranty period starts from the date of goods delivery.

The warranty is not applicable in cases of misuse, natural events or

if it has been subjected to any maintenance other than that provided by

this Application.

The warranty may be claimed through the contact channels provided by

this Application. The Owner shall bear the costs of shipping the goods

for technical assessment, if necessary.

The Owner, at its own discretion, may also offer a contractual warranty

in addition to the legal warranty. The regulations applicable to

contractual warranties can be found in the specifications provided by

this Application. If no such information is provided, only the statutory

provisions shall apply.

Legal guarantee of conformity for services for Consumers in Brazil

The legal guarantee applicable to services sold by this Application

complies with the following terms, according to the Consumer Protection

Code:

• non-durable services shall have a thirty-day (30 day) guarantee; and
• durable services shall have a ninety-day (90 day) guarantee.

The warranty period starts from the end of the performance of services.

The warranty is not applicable in cases of service misuse, natural

events or if it has been subjected to any maintenance other than that

provided by this Application.

The warranty may be claimed through the contact channels provided by

this Application. If applicable, the Owner shall bear the costs of

shipping any goods for technical assessment.

The Owner, at its own discretion, may also offer a contractual warranty

in addition to the legal warranty.

The regulations applicable to contractual warranties can be found in the specifications provided by this Application.

If no such information is provided, only the statutory provisions shall apply.

Liability and indemnification

Unless

otherwise explicitly stated or agreed with Users, the Owner’s liability

for damages in connection with the execution of the Agreement shall be

excluded, limited and/or reduced to the maximum extent permitted by

applicable law.

US Users

Disclaimer of Warranties

This Application is provided strictly on an “as is” and “as

available” basis. Use of the Service is at Users’ own risk. To the

maximum extent permitted by applicable law, the Owner expressly

disclaims all conditions, representations, and warranties — whether

express, implied, statutory or otherwise, including, but not limited to,

any implied warranty of merchantability, fitness for a particular

purpose, or non-infringement of third-party rights. No advice or

information, whether oral or written, obtained by user from owner or

through the Service will create any warranty not expressly stated

herein.

Without limiting the foregoing, the Owner, its subsidiaries,

affiliates, licensors, officers, directors, agents, co-branders,

partners, suppliers and employees do not warrant that the content is

accurate, reliable or correct; that the Service will meet Users’

requirements; that the Service will be available at any particular time

or location, uninterrupted or secure; that any defects or errors will be

corrected; or that the Service is free of viruses or other harmful

components. Any content downloaded or otherwise obtained through the use

of the Service is downloaded at users own risk and users shall be

solely responsible for any damage to Users’ computer system or mobile

device or loss of data that results from such download or Users’ use of

the Service.

The Owner does not warrant, endorse, guarantee, or assume

responsibility for any product or service advertised or offered by a

third party through the Service or any hyperlinked website or service,

and the Owner shall not be a party to or in any way monitor any

transaction between Users and third-party providers of products or

services.

The Service may become inaccessible or it may not function

properly with Users’ web browser, mobile device, and/or operating

system. The owner cannot be held liable for any perceived or actual

damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not

allow the exclusion and limitations of certain implied warranties. The

above exclusions may not apply to Users. This Agreement gives Users

specific legal rights, and Users may also have other rights which vary

from state to state. The disclaimers and exclusions under this agreement

shall not apply to the extent prohibited by applicable law.

Limitations of liability

To the maximum extent permitted by applicable law, in no

event shall the Owner, and its subsidiaries, affiliates, officers,

directors, agents, co-branders, partners, suppliers and employees be

liable for

• any indirect, punitive, incidental, special, consequential
• or exemplary damages, including without limitation damages for loss of
• profits, goodwill, use, data or other intangible losses, arising out of
• or relating to the use of, or inability to use, the Service; and
• any damage, loss or injury resulting from hacking, tampering
• or other unauthorized access or use of the Service or User account or
• the information contained therein;
• any errors, mistakes, or inaccuracies of content;
• personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
• any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
• any interruption or cessation of transmission to or from the Service;
• any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
• any errors or omissions in any content or for any loss or
• damage incurred as a result of the use of any content posted, emailed,
• transmitted, or otherwise made available through the Service; and/or
• the defamatory, offensive, or illegal conduct of any User or
• third party. In no event shall the Owner, and its subsidiaries,
• affiliates, officers, directors, agents, co-branders, partners,
• suppliers and employees be liable for any claims, proceedings,
• liabilities, obligations, damages, losses or costs in an amount
• exceeding the amount paid by User to the Owner hereunder in the
• preceding 12 months, or the period of duration of this agreement between
• the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the

fullest extent permitted by law in the applicable jurisdiction whether

the alleged liability is based on contract, tort, negligence, strict

liability, or any other basis, even if company has been advised of the

possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation

of incidental or consequential damages, therefore the above limitations

or exclusions may not apply to User. The terms give User specific legal

rights, and User may also have other rights which vary from

jurisdiction to jurisdiction. The disclaimers, exclusions, and

limitations of liability under the terms shall not apply to the extent

prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold the Owner and

its subsidiaries, affiliates, officers, directors, agents, co-branders,

partners, suppliers and employees harmless from and against any and all

claims or demands, damages, obligations, losses, liabilities, costs or

debt, and expenses, including, but not limited to, legal fees and

expenses, arising from

• User’s use of and access to the Service, including any data or content transmitted or received by User;
• User’s violation of these terms, including, but not limited
• to, User’s breach of any of the representations and warranties set forth
• in these terms;
• User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
• User’s violation of any statutory law, rule, or regulation;
• any content that is submitted from User’s account, including
• third party access with User’s unique username, password or other
• security measure, if applicable, including, but not limited to,
• misleading, false, or inaccurate information;
• User’s wilful misconduct; or
• statutory provision by User or its affiliates, officers,
• directors, agents, co-branders, partners, suppliers and employees to the
• extent allowed by applicable law.

Common provisions

No Waiver

The Owner’s failure to assert any right or provision under these

Terms shall not constitute a waiver of any such right or provision. No

waiver shall be considered a further or continuing waiver of such term

or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the

right to interrupt the Service for maintenance, system updates or any

other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or

discontinue the Service altogether. If the Service is discontinued, the

Owner will cooperate with Users to enable them to withdraw Personal Data

or information and will respect Users' rights relating to continued

product use and/or compensation, as provided for by applicable law.

Additionally, the Service might not be available due to reasons

outside the Owner’s reasonable control, such as “force majeure” events(

infrastructural breakdowns or blackouts etc.).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any

portion of this Application and of its Service without the Owner’s

express prior written permission, granted either directly or through a

legitimate reselling programme.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Application.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any

intellectual property rights, such as copyrights, trademark rights,

patent rights and design rights related to this Application are the

exclusive property of the Owner or its licensors and are subject to the

protection granted by applicable laws or international treaties relating

to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade

names, service marks, word marks, illustrations, images, or logos

appearing in connection with this Application are, and remain, the

exclusive property of the Owner or its licensors and are subject to the

protection granted by applicable laws or international treaties related

to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms

at any time. In such cases, the Owner will appropriately inform the

User of these changes.

Such changes will only affect the relationship with the User from the date communicated to Users onwards.

The continued use of the Service will signify the User’s acceptance

of the revised Terms. If Users do not wish to be bound by the changes,

they must stop using the Service and may terminate the Agreement.

The applicable previous version will govern the relationship prior to

the User's acceptance. The User can obtain any previous version from

the Owner.

If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by

novation, or subcontract any or all rights or obligations under these

Terms, taking the User’s legitimate interests into account.

Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under

these Terms in any way, without the written permission of the Owner.

Contacts

All communications relating to the use of this Application must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or

unenforceable under applicable law, the invalidity or unenforceability

of such provision shall not affect the validity of the remaining

provisions, which shall remain in full force and effect.

US Users

Any such invalid or unenforceable provision will be interpreted,

construed and reformed to the extent reasonably required to render it

valid, enforceable and consistent with its original intent.

These Terms constitute the entire Agreement between Users and the Owner

with respect to the subject matter hereof, and supersede all other

communications, including but not limited to all prior agreements,

between the parties with respect to such subject matter.

These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid or

unenforceable, the parties shall do their best to find, in an amicable

way, an agreement on valid and enforceable provisions thereby

substituting the void, invalid or unenforceable parts.

In case of failure to do so, the void, invalid or unenforceable

provisions shall be replaced by the applicable statutory provisions, if

so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the

impossibility to enforce a particular provision of these Terms shall not

nullify the entire Agreement, unless the severed provisions are

essential to the Agreement, or of such importance that the parties would

not have entered into the contract if they had known that the provision

would not be valid, or in cases where the remaining provisions would

translate into an unacceptable hardship on any of the parties.

Governing law

These Terms are governed by the law of the place where the Owner is

based, as disclosed in the relevant section of this document, without

regard to conflict of laws principles.

Prevalence of national law

However, regardless of the above, if the law of the country that the

User is located in provides for a higher applicable consumer protection

standard, such higher standards shall prevail.

Exception for Consumers in Brazil

If the User qualifies as a Consumer in Brazil and the product and/or

service is commercialized in Brazil, Brazilian law will apply.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from

or connected to these Terms lies with the courts of the place where the

Owner is based, as displayed in the relevant section of this document.

Exception for Consumers in Europe

The above does not apply to any Users that qualify as European

Consumers, nor to Consumers based in the United Kingdom, Switzerland, Norway or Iceland.

Exception for Consumers in Brazil

The above does not apply to Users in Brazil that qualify as Consumers.

Dispute resolution

Amicable dispute resolution

Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users' right to take legal action shall always remain

unaffected, in the event of any controversy regarding the use of this

Application or the Service, Users are kindly asked to contact the Owner

at the contact details provided in this document.

The User may submit the complaint including a brief description and

if applicable, the details of the related order, purchase, or account,

to the Owner’s email address specified in this document.

The Owner will process the complaint without undue delay and within 2 days of receiving it.

Online dispute resolution for Consumers

The European Commission has established an online platform for

alternative dispute resolutions that facilitates an out-of-court method

for solving disputes related to and stemming from online sale and

service contracts.

As a result, any European Consumer or Consumer based in Norway,

Iceland, or Liechtenstein can use such platform for resolving disputes

stemming from contracts which have been entered into online. The

platform is available at the following link.